Incident IQ Platform Status
All Systems Operational
API Operational
Platform Operational
User Integrations Operational
Microsoft Azure SSO Operational
Google Cloud Platform Identity & Access Management Operational
PowerSchool Products PowerSchool SIS Operational
ClassLink Roster Server Operational
ClassLink Active Directory Integration Operational
OneRoster CSV Processing ? Operational
Asset Management Integrations Operational
Jamf Pro Operational
Mosyle Operational
Jamf School Operational
Filewave Operational
Microsoft SCCM Operational
Email Notifications and Alerts Operational
mailgun Inbound email processing Operational
mailgun Outbound Delivery Operational
iiQ Email Processing Operational
Support Resources Operational
iiQ Community Operational
iiQ Help Center Operational
iiQ Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Resolved - This incident has been resolved.
Nov 12, 14:51 EST
Monitoring - The engineering team has reported that the platform is now stable, and they are actively investigating the root cause of the event to prevent any recurrence. I’ll keep you posted on any further findings or actions.

Thank you for your patience and understanding.

Nov 12, 12:13 EST
Investigating - We want to inform you that we are currently experiencing a performance issue that may impact your experience on our platform. You may notice delays in loading ticket pages, performing searches, taking actions, or creating new tickets. Our engineering team is actively investigating the issue, and we are working to resolve it as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience. We will keep you updated on our progress and notify you as soon as the platform is performing at optimal levels.

Thank you for your understanding and partnership.

Nov 12, 11:26 EST
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.